Frequently Asked Questions
Everything you need to know about your luxury hair journey.
What is the quality of Luvme Hair products?
We specialize in 100% human hair of the highest grade, including virgin and remy options. Our wigs and bundles are designed for longevity, natural movement, and a seamless blend with your natural hairline.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the United States. International shipping times vary by location, usually ranging from 5-10 business days. Expedited shipping options are available at checkout.
Can I bleach or dye my Luvme Hair wig?
Yes, because our products are made from 100% human hair, they can be bleached, dyed, and heat-styled. We recommend consulting a professional stylist or performing a strand test to maintain the hair's integrity.
What is your return policy?
We offer a 30-day return policy for items in their original, unused condition with all tags and lace intact. Please contact our customer support team to initiate a return or exchange.
Do you offer 'Buy Now, Pay Later' options?
Yes, we partner with services like Afterpay, Klarna, and Affirm to allow you to split your purchase into interest-free installments.
How do I choose the right cap size?
Most of our wigs come in a standard 'medium' size that fits 90% of customers due to adjustable straps and combs. For specific measurements, please refer to our Size Guide located on each product page.