Returns & Exchanges

At Luvme Hair, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for unused products in their original condition. Whether you need a different style or a full refund, our team is dedicated to making the process seamless and stress-free.

1

Initiate Your Request

Log into your account or use our 'Order Tracking' page to select the items you wish to return and submit a formal request within 30 days of receipt.

2

Prepare the Package

Ensure the hair is in its original state—unwashed, uncut, and with all tags attached—then pack it securely in the original Luvme Hair packaging.

3

Ship the Item

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.

4

Inspection and Refund

Once our quality control team inspects and approves the returned item, your refund or exchange will be processed within 3-5 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing